Privacy Policy

Welcome to Ikhwan Holidays Tours & Safaris - your trusted travel companion for unforgettable adventures across Tanzania and Zanzibar. Your privacy and online security are of the utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or book a tour with us. Our Commitment to Your Privacy
At Ikhwan Holidays Tours & Safaris, we value your trust and are dedicated to protecting your personal information with the highest level of care and confidentiality. Whether you’re exploring our website, requesting a quote, or confirming a safari booking, you can be confident that your data is safe with us.

Information We Collect
To serve you better and provide a seamless travel experience, we may collect the following information:

• Full name
• Email address
• Phone or WhatsApp number
• Country of residence
• Travel preferences and special requests
• Booking and payment details (secured and encrypted)
• Passport or identification information (only when required for permits or reservations)

We may also collect non-personal data about how you interact with our website - such as browser type, device information, and pages visited - to improve performance and tailor our services to your interests.

How We Use Your Information
Your personal data helps us provide a personalized, safe, and enjoyable travel experience. Specifically, we use your information to:

• Plan, customize, and confirm your safari or holiday package
• Process secure bookings and payments
• Communicate trip details, updates, and promotional offers
• Enhance website usability and customer support
• Coordinate with trusted third-party partners (such as hotels, guides, and airlines) to fulfill your travel plans
• Comply with legal, regulatory, or insurance requirements

Data Security & Protection
We take your privacy seriously and apply strong security measures to safeguard your data:

• SSL Encryption: All sensitive data shared through our site is encrypted using Secure Socket Layer (SSL) technology.
• Secure Servers: Your data is stored on password-protected servers with robust firewalls.
• Restricted Access: Only authorized personnel can access your information for legitimate business purposes.

Secure Payments
All online payments are processed through reputable and secure third-party payment providers. Your credit card and payment information are fully encrypted and never stored on our servers. Please be cautious of unsolicited messages requesting payment details - we will only contact you through verified and secure channels after a confirmed booking.

Emails & Newsletters
We only send you emails when:

• You have made an inquiry or booking with us, or
• You’ve opted in to receive updates, news, or special offers.
• Our newsletters may include travel inspiration, seasonal discounts, and exclusive safari packages. You can unsubscribe anytime using the link provided in each message.

Third-Party Partners & Data Sharing
To provide you with the best travel experience, we may share limited information with our trusted service partners - such as hotels, transportation providers, and tour guides. These partners are bound by strict confidentiality agreements and only use your data to complete your booking.
We may also share aggregated, non-identifiable data (e.g., total website visits or booking trends) for marketing or analytical purposes. We never sell or trade your personal information.

Testimonials & Photos
We love showcasing the memorable experiences of our guests! If you’d like your story or photos to appear on our website or social media, you can share them with us on our contact us page.